Who This Guide Is For
This onboarding process applies to:
Businesses integrating crypto–fiat on/off-ramps
Web3 platforms, fintechs, marketplaces, PSPs, and exchanges
Companies operating globally across crypto and fiat rails
If you’re unsure whether your business fits, our team will guide you.
Onboarding Overview (A-Z)
The onboarding process includes five main steps:
Submit basic information about your business and use case
Company verification (KYB)
Identity verification (ID&V)
Configuration (countries, currencies, on/off ramp)
Approval, testing, and go-live
Each step is explained below.
Step 1: Get Started
What You Do
Contact Payonite
Share basic information about your business and use case
What We Do
Understand your business model
Assess high-level compatibility
Assign a point of contact that will contact you for onboarding
This step helps ensure we guide you to the right setup from day one.
Step 2: Company Verification (KYB)
KYB (Know Your Business) is required for all companies using Payonite.
This is a standard regulatory requirement across Crypto and financial services.
Why KYB Is Required
To comply with global regulations
To prevent fraud, money laundering, and sanctions violations
To connect you with the right underlying on/off-ramp providers
Documents Typically Required
You will usually be asked to provide:
Certificate of Incorporation or Company Registration document
Articles of association or equivalent
Proof of registered business address
Shareholder and ownership structure
Director and officer information
Description of business activity and use case
Exact requirements may vary by jurisdiction and risk profile.
Risk & Industry Review
During KYB, we also assess:
Your industry and use case
Transaction flows (on-ramp, off-ramp, or both)
Expected volumes and geographies
Payonite supports all risk levels and industries, but underlying providers may have different risk tolerances.
Our role is to route you to the best-fit partners.
Step 3: Identity Verification (ID&V)
ID&V (Identity & Verification) applies to:
Company directors
Ultimate beneficial owners (UBOs)
Authorized signatories
What’s Required
Government-issued photo ID
Proof of address (if applicable)
Liveness or selfie checks (through the industry-standard Sumsub)
This process is secure, digital, and typically completed in minutes.
Step 4: Select Countries & States
You will choose where your end users are located.
Why This Matters
Regulations differ by country and state
Not all on/off-ramps support all regions
Fees, settlement times, and payment methods vary
What You Select
Supported countries for on-ramp
Supported countries for off-ramp
Specific states or regions if applicable (e.g. US states)
Payonite uses this information to enable compliant routing.
Step 5: Select Currencies
You choose which currencies you want to support.
Crypto
Major cryptocurrencies
Stablecoins
Supported networks (e.g. Ethereum, Polygon, Tron, etc.)
Fiat
Local fiat currencies
Settlement currencies
Bank transfer or card rails (where applicable)
You can update or expand supported currencies over time.
Step 6: Flow Configuration
At this stage, we define how transactions move through Payonite.
You Choose
On-ramp (fiat → crypto)
Off-ramp (crypto → fiat)
Or both
We Configure
Smart routing logic
Preferred providers per region
Fee optimization
Speed and reliability preferences
This is where Payonite’s orchestration layer adds value.
Step 7: Review & Approval
Once all information is submitted:
Payonite reviews your profile
Underlying providers complete their checks
Any clarifications are handled with you directly
Approval times vary, but most businesses complete onboarding within a few business days.
Step 8: Testing & Go-Live
Sandbox (If Applicable)
Test API integration
Simulate on/off-ramp flows
Validate callbacks and reporting
Production
Enable live transactions
Monitor first settlements
Receive ongoing support
Your account manager stays involved during launch.
Ongoing Compliance & Updates
After onboarding:
You may be asked to update documents periodically
Changes in business activity should be communicated
New countries, currencies, or transaction flow (on/off ramp) can be added anytime
This ensures uninterrupted service and regulatory compliance.
Common Questions
Is onboarding difficult?
No. We guide you step by step and handle coordination with providers.
Do I need to redo KYB for each provider?
In most cases, no. Payonite streamlines and orchestrates the process.
Can I support high-risk industries?
Yes. We support all risk levels and industries, subject to provider alignment.
How long does onboarding take?
Typically a few days, depending on complexity and jurisdictions.